Official Website of MTNL Mumbai


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REQUIREMENT OF ADVOCATES/LAW FIRMS FOR EMPANLEMENT TO REPRESENT MTNL BEFORE VARIOUS COURTS NEW

NOTICE INVITING APPLICATIONS FOR EMPANELMENT OF ADVOCATES


MTNL, Mumbai will be discontinuing it's VCC Services w.e.f. 1st October 2022. Customers having VCC card can visit nearest MTNL, Mumbai customer service center to get refund of the balance amount.

MTNL, Mumbai introducing 3G Prepaid Voucher STV 485 for 90 days validity with free 3G data of 1.5GB/day, Unlimited Voice Calling, & 100 SMS/day.

Click here to know more like such 3G Vouchers


Golden Opportunity to partner with MTNL, Mumbai for the exciting FTTH Revenue Share Model and create lucrative business prospects.

MTNL Direct Selling Agent ( DSA) Registration Link

Click here for more information


Introducing Nishtha Plans to the existing Landline Customers of MTNL, Mumbai with Virtual Landline by opting forwarded number of own choice.

Click here for more details


Customer Appeal Services by MTNL, Mumbai - Dial 1130(IVRS) to register your appeal on non-redressal of complaint.

Click here for more details



Lease / Saleof Spaces

  Prime spaces in MTNL buildings, premises at strategic locations across Mumbai & New Delhi are available for Lease or Sale.

Click here to get more details regarding lease or sale of MTNL property 

 Recharge Options 

Online Recharge The most convenient and hassle free recharge option over the Internet is always available anytime, anywhere you require it.
Recharge Coupons Recharge coupons are available at all MTNL retail outlets and also at our own 80+ CSCs across Mumbai and Navi Mumbai. All you have to do is purchase the voucher, scratch for code and recharge whenever required.
E-Recharge Enjoy instant paperless recharge of your account with E-Recharge facilities available at MTNL retail/dealer outlets and CSCs.
Recharge Partners
(PayTM/ PhonePe / GooglePay / AmazonPay etc.)
Recharge your mobile securely on Web, WAP, IVR and SMS through credit card, debit card, bank account, mobile wallet or prepaid cash cards.

Recharge process for Prepaid Mobile

Follow of any of these steps to recharge your mobile

  • Dial *400# 16 digit PIN No.# from your prepaid mobile.
  • Dial 400 and follow the IVR instructions.
  • Dial 9869556677 from any number to recharge any MTNL prepaid mobile. You can recharge while roaming outside home network using the same number.
  • Recharge online from www.mtnlmumbai.in

Checking your balance of Prepaid Mobile

Follow any of these steps to know the balance of your mobile

  • Dial 444 from mobile and follow the instructions.
  • Dial *444# from your mobile to know the balance and validity.
  • Dial 9869556677  to know the balance and validity of any MTNL Prepaid mobile.

 

 

Last updated on 9th November 2022


Prepaid Roaming

Maharashtra & Goa

Call Charges  
Incoming  
on  BSNL Network of Maharashtra& Goa Free
   
Outgoing  
to local BSNL (Maharastra & Goa) Rs. 0.80/ min
to other local networks (Maharashtra & Goa) Rs. 0.80/ min
to MTNL Mumbai Network Rs. 0.80/ min
to other networks of Mumbai Rs 1.15 / min
STD calls Rs 1.15 / min
   
SMS  
Local Rs. 0.25
National Rs. 0.38
International Rs 5.00
   
Data Charges  
GPRS data charges 3p/MB
3G  data charges 3p/MB

Rest of India

Call Charges  
Incoming  Free
   
Outgoing  
to local networks Rs 0.80/min
STD calls Rs 1.15 / min
   
SMS  
Local  Rs 0.25
National Rs 0.38
International Rs 5.00
   
Data Charges  
GPRS data charges 3p/MB
3G  data charges 3p/MB

 

International Roaming

 Subscription and Facility Details

send a request to irprepaid@mtnl.net.in

FacilityInternational RoamingInternational SMS Roaming
Features VOICE X
SMS
Roaming Rental Rs 99 Rs 49
Validity 30 days 30 days
Activation SMS ‘ACT PREROAM’ to 499 from India OR Advance Call Centre Request SMS ‘ACT SMSROAM’ to 499 from India OR Advance Call Centre Request
Deactivation SMS ‘DACT PREROAM’ to 499 from India SMS ‘DACT SMSROAM’ to 499 from India
Renewal SMS “REN PREROAM” to 499 from India SMS “REN SMSROAM” to 499 from India
send a request to This email address is being protected from spambots. You need JavaScript enabled to view it. send a request to This email address is being protected from spambots. You need JavaScript enabled to view it.

Note :

  • Our international roaming partner M/S AT&T has stopped the 3G services in phased manner in USA. Customers are likely to be get affected while roaming there.
  •  A minimum balance should be Rs. 151/- to activate/renew the prepaid international roaming or prepaid international SMS roaming.
  • Voice and data services will remain barred for the customers opting for prepaid international SMS roaming. The customers have to deactivate prepaid international SMS roaming to use voice & data in India.
  • Caller Line Identification Number (CLI) is not guaranteed while international roaming.

Refer Annexure A for prepaid international roaming list of supported countries/operators with usage charges

Refer Annexure B for prepaid international SMS roaming list of supported countries/operators with usage charges

 

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