MTNL Mumbai, A Government of India Enterprise

Last Updated on 30^th September 2023

Prepaid Plans

FTU 91

FTU 91

SIM 10 + FTU 91

SIM MRP: ` 10 Talktime: Nil Validity: 180 days*

Key Features

The group calls at 1p/12sec to up to nine other local Trump/Dolphin numbers (Minimum Group size: 2)
Attractive call charges and data charges
Free 3G activation

Free Benefits

Data Usage : 3GB 3G data/month for 3 months

First Top Up

MRP: ` 91
Talktime: ` 90
Validity: 180 days*
Pulse: Per Second
Activate the SIM 10 by directly recharging with FRC91

My Group

Monthly Service Charges: ` 20
Call Charges within a group: 1p/12sec
SMS (to group) : 10 p/SMS
Group size: Up to 9 other Local Dolphin/Trump numbers
Charges for number change: ` 1/- per number

Call Charges (Voice & Video)

Local & STD : 1p/2sec*

SMS Charges

Local: 50p
National: ` 1
International: ` 5

Mobile Internet Charges : 3p/MB (Local & National Roaming)

Note:

Free call forwarding from MTNL Postpaid mobile numbers to MTNL Mumbai Landline. Call forwarding from MTNL Prepaid mobile numbers to MTNL Mumbai Landline is charged @ ` 0.10/min.
Lifetime Validity is valid until 05-04-2019. Validity beyond that will be subject to the renewal of a license. Minimum recharge of ` 150/-is necessary at least once in six months for Lifetime customers.
The minimum download speed for 2G is 20 Kbps while for 3G it's 256 Kbps subject to various factors such as the number of subscribers browsing the data services, low coverage area, location of the customer, peak/off time, kind of device is being used, type of application consuming data, website behavior, and other external factors.
Black Out Day Information: MTNL Black out Days are like other normal days. Customers availing of SMS packs will continue to avail the benefits of their respective packs. No extra charges will be levied on Free SMS on these days. For details please click here
New customers booking new connections at other than MTNL CSCs (e.g. distributors, retailers, etc.) must dial 1503 within 30 days of SIM activation for tele-verification. This step is mandatory to avoid the permanent disconnection of your new connection.

For Lifetime Customers, minimum recharge of ` 150/- is mandatory once in 180 days to enjoy lifetime validity benefit and to avoid disconnection.
Non-Life time Customers may extend SIM validity (before the expiry of SIM validity) by recharging with any plan coupon or STV to avoid disconnection
For Prepaid Tariff Plan details in TRAI format please click here.
Micro & Nano SIM card is available at all MTNL CSCs

Last Updated on 30^th September 2023

GSM Prepaid

Top-Up Vouchers
Special Tariff Vouchers

Top-Up Vouchers

Name	MRP (Rs.)	Talktime (Rs)	Processing Fee (Rs)	Basic Price (Rs)	GST (Rs)
Top Up 10	10/-	7.47/-	1.00/-	8.47/-	1.53/-
Top Up 50	50/-	39/-	3.37/-	42.37/-	7.63/-
Top Up 100	100/-	81/-	3.75/-	84.75/-	15.25/-
Top Up 200*	200/-	190/-	0.00	169.49/-	30.51/-
Top Up 300	300/-	295/-	0.00	254.24/-	45.76/-
Top Up 500	500/-	500/-	0.00	423.73/-	76.27/-
Top Up 750	750/-	750/-	0.00	635.59/-	114.41/-
Top Up 1000*	1,000/-	1,010/-	0.00	847.46/-	152.54/-
Top Up 2200	2,200/-	2,250/-	0.00	1,864.41/-	335.59/-
* Available in E-Recharge and Online Recharge only

Special Tariff Vouchers

Special STVs

STV	MRP (Rs)	Benefits	Validity (Days/Month)	SMS Based Activation
Combo STV 102	102/-	Unlimited Free in All India Network (Home+Roaming) * 99 SMS	22 Days	Send SMS 'SUB RCH102' to 444
Combo STV 153	153/-	1 GB per Day Unlimited Free in All India Network (Home+Roaming) * 100 SMS per Day	30 Days	Send SMS 'SUB RCH153' to 444
Combo STV 175*	175/-	1 GB per Day Unlimited Free in All India Network (Home+Roaming) * 100 SMS per Day	1 Month	Send SMS 'SUB RCH153' to 444
Combo STV 298	298/-	1 GB per Day Unlimited Free in All India Network (Home+Roaming) * 100 SMS per Day	56 Days	Send SMS 'SUB RCH298' to 444
Combo STV 485	485/-	1.5 GB per Day Unlimited Free in All India Network (Home+Roaming) * 100 SMS per Day	90 Days	Send SMS 'SUB RCH485' to 444
PV 1999	1,999/-	600 GB Unlimited Free in All India Network (Home+Roaming) * 100 SMS per Day	365 Days	Send SMS 'SUB RCH1999' to 444
* New Tariff Voucher w.e.f. 03/08/2022

Plan Vouchers

STV	MRP (Rs)	Benefits	Validity (Days/Month)
Plan Voucher 89	89/-	Calls(Voice & Video) Mobile(Local+STD) : 1p/sec Landline Calls(Local+STD) : MTNL N/w– 1p/sec; Other N/w: 2p/sec	30 Days
Plan Voucher 93	93/-	Calls(Voice & Video) : Local : 35p/min \| STD : 40 p/min	1 Month

The minimum download speed for 2G is 20 Kbps while for 3G it's 256 Kbps subject to various factors such as the number of subscribers browsing the data services, low coverage area, location of the customer, peak/off time, kind of device is being used, type of application consuming data, website behavior, and other external factors.
Tariff as mentioned above in the STVs shall be applicable until the tariff validity expires or recharging of another STV whichever is earlier. Hence, caution is exercised while recharging with STV.
The temporary tariff will be applicable as per the last plan/STV voucher activated by the customer. The customer will cease to enjoy any previously activated temporary plans. After the expiry of the active temporary plan, the customer will be reverted back to the base tariff.
Available in E-Recharge, Web Recharge & SMS Recharge. To activate, send SMS 'SUB RCH<denomination value>' (e.g.'SUB RCH71') to 444.

SMS Packs

STV	MRP (RS)	Benefits	Validity (Days/Month)	SMS Based Activation*
SMS Packs	97/-	Free 1350 SMS (Local & National)	1 Month	Send SMS 'SUB RCH97' to 444

* All other special numbers(e.g.139) will be charged as per the tariff.
The benefit of free calling & SMS will be available from the home network and from MTNL Delhi n/w; during roaming other than MTNL Delhi, standard roaming charges will be applicable. The customer will be charged an additional Rs 2/- as a plan activation fee.
Available in E-Recharge & Web Recharge only.
The benefits of free data usage will be available in the home and national roaming. The data usage is inclusive of both upload and download data. After consumption of free data usage, standard charges @3p/MB will be applicable.
Up to 100 SMS per SIM per day, SMS charges will be as per the existing plan. For more than 100 SMS per SIM, SMS charges will be levied for Trump customers as Local SMS: 50p, National: Rs 1 & ISD: Rs 5.
All call charges are applicable from the home network only. Roaming charges apply when roaming outside the home network.

The minimum download speed for 2G is 20 Kbps while for 3G it's 256 Kbps subject to various factors such as the number of subscribers browsing the data services, low coverage area, location of the customer, peak/off time, kind of device is being used, type of application consuming data, website behavior, and other external factors.

Black Out Day Information : MTNL Blackout Days are like other normal days. Customers availing of SMS packs will continue to avail the benefits of their respective packs. No extra charges will be levied on Free SMS these days. For details please click here

MTNL GPRS Settings

Recharge process for Prepaid Mobile

Follow any of these steps to recharge your mobile with Paper Coupon -
- Dial *444*16-digit-PIN# from Prepaid Mobile Number on which recharge is to be done.
  -or-
- Dial 444 from Prepaid Mobile Number on which recharge to be done and follow the IVR instructions
  -or-
- Write "SCR 16-digit-PIN" in a write message box and send it to 444
  -or-
- Visit MTNL, Mumbai website Prepaid SelfCare Webpage
To recharge from the existing balance in the customer's mobile account(STV/Data/Validity Coupon) -
- Dial *444# from the Prepaid Mobile Number on which recharge is to be done. Select menu option 4, then sub-option 1, and follow the instructions.
  -or-
- Write "SUB RCHxx" in a message box and send it to 444 (where xx will be the denomination of the pack)
  e.g. To subscribe to 3G Data pack 99, send SMS “SUB RCH99” to 444 / To subscribe to STV 153, send SMS “SUB RCH153” to 444
  -or-
- Visit MTNL, Mumbai website Prepaid SelfCare Webpage
To know current STV and freebies available in the account -
- Dial *444# from the Prepaid Mobile Number on which recharge is to be done. Select menu option 4, then sub-option 2, and follow the instructions.
  -or-
- Write "STVINFO" in a write message box and send to 444 [For all feature available through SMS, may write "HELP" in a write message box and send to 444]
  -or-
- Visit MTNL, Mumbai website Prepaid SelfCare Webpage

Checking your balance of Prepaid Mobile

Follow any of these steps to know the balance of your mobile

Dial 444 from the mobile and follow the instructions.
Dial *444# from your mobile and select Menu option 1 or Dial *444#1#
Visit MTNL, Mumbai website Prepaid SelfCare Webpage

For Prepaid Tariff Plan details in TRAI Format, please Click here

Last Updated on 29^th August 2021

GSM Postpaid Plans

Pay Per Sec

Pay per Second 160 Plan

Monthly Rental & Upfront Charges
Security Deposit (Refundable)	Rs. 500
Monthly Rental	Rs. 160
Free Benefits
Local + STD	On-net Calls Free + 100 Min (Local Off-net + STD)
SMS (Local + STD)	50
Data Usage (Home + Roaming)	10 GB*
Call Charges - Voice & Video
Local
to Trump/Dolphin/ Garuda	Free
to MTNL Landline	Free
to other mobile ( GSM & CDMA Networks)	1 p/ sec
to other landline	1 p/ sec
STD
MTNL Delhi	Free
Maharashtra & Goa-BSNL Network	1 p/sec
Maharashtra & Goa-other Networks
Rest of India
SMS Charges
Local	50 p
National	Rs 1
International	Rs 5
Data Charges
Local & National Roaming (3G & GPRS)	3p/MB

Dolphin 210

Dolphin 210 Plan

Monthly Rental & Upfront Charges
Security Deposit (Refundable)	Rs 500
Monthly Rental	Rs 210
Free Benefits
Local Voice Calls	On-Net Free
STD Voice Call	Nil
SMS ( Local + STD)	100
Data Usage ( Home + Roaming)	15 GB*
Call Charges - Voice & Video
Local
to Trump/Dolphin/ Garuda	Free
MTNL Fixed Landline	Free
to Other Mobile ( GSM & CDMA Networks)	60 p/min
to Other Operator Fixed Landline	60 p/min
STD
MTNL Delhi	Free
Maharashtra & Goa - BSNL Network	60 p/min
Maharashtra & Goa - Other Network
Rest of India
SMS Charges
Local	Rs. 0.50
National	Rs 1.00
International	Rs 5.00
Data Charges
Local & National Roaming (3G & GPRS)	3p/MB

Buddy 299

Buddy 299 Plan

Monthly Rental & Upfront Charges
Security Deposit (Refundable)	Rs 500
Monthly Rental	Rs 299
Free Benefits
Local & STD Voice Calls	299 mins
SMS ( Local + STD)	150
Data Usage ( Home + Roaming)	20 GB*
Call Charges - Voice & Video
CUG	Free
Local Calls	20 p/min
STD Calls	40 p/min
SMS Charges
Local	50 p
National	Rs 1.00
International	Rs 5.00
Data Charges
Local & National Roaming (3G & GPRS)	3p/MB

CUG benefit is available in MTNL Mumbai N/w only
Free voice call benefits will be available from Home N/w only.
Any single individual retail customer can book dolphin Buddy 299 (However this plan will act like a normal plan, without CUG Benefits).
For availing of CUG benefits, the minimum number of connections required to book is 3.

Dolphin 325

Dolphin 325 Plan

Monthly Rental & Upfront Charges
Security Deposit (Refundable)	Rs 500
Monthly Rental	Rs 325
Free Benefits
Local & STD Voice Calls	On-net calls Free + 300 mins (Local off-net + STD)
SMS ( Local + STD)	100
Data Usage ( Home + Roaming)	25 GB*
Call Charges - Voice & Video
Local
to Trump/Dolphin/ Garuda	Free
MTNL Fixed Landline	Free
to Other Mobile ( GSM & CDMA Networks)	50 p/min
to Other Operator Fixed Landline	50 p/min
STD
MTNL Delhi	Free
Maharashtra & Goa - BSNL Network	50 p/min
Maharashtra & Goa - Other Network
Rest of India
SMS Charges
Local	Rs. 0.50
National	Rs 1.00
International	Rs 5.00
Data Charges
Local & National Roaming (3G & GPRS)	3p/MB

Dolphin 599

Dolphin 599 Plan

Monthly Rental & Upfront Charges
Security Deposit (Refundable)	Rs 1,000
Monthly Rental	Rs 599
Free Benefits
Local & STD Voice Calls	On-net calls Free + 500 mins (Local off-net + STD)
SMS ( Local + STD)	100
Data Usage ( Home + Roaming)	30 GB*
Call Charges - Voice & Video
Local
to Trump/Dolphin/ Garuda	Free
MTNL Fixed Landline	Free
to Other Mobile ( GSM & CDMA Networks)	40 p/min
to Other Operator Fixed Landline	40 p/min
STD
MTNL Delhi	Free
Maharashtra & Goa - BSNL Network	40 p/min
Maharashtra & Goa - Other Network
Rest of India
SMS Charges
Local	Rs. 0.50
National	Rs 1.00
International	Rs 5.00
Data Charges
Local & National Roaming (3G & GPRS)	3p/MB

Dolphin 799

Dolphin 799 Plan

Monthly Rental & Upfront Charges
Security Deposit (Refundable)	Rs 1,000
Monthly Rental	Rs 799
Free Benefits
Local & STD Voice Calls	On-net calls Free + 1000 mins (Local off-net + STD)
SMS ( Local + STD)	100
Data Usage ( Home + Roaming)	40 GB*
Call Charges - Voice & Video
Local
to Trump/Dolphin/ Garuda	Free
MTNL Fixed Landline	Free
to Other Mobile ( GSM & CDMA Networks)	40 p/min
to Other Operator Fixed Landline	40 p/min
STD
MTNL Delhi	Free
Maharashtra & Goa - BSNL Network	40 p/min
Maharashtra & Goa - Other Network	50 p/min
Rest of India	50 p/min
SMS Charges
Local	Rs. 0.50
National	Rs 1.00
International	Rs 5.00
Data Charges
Local & National Roaming (3G & GPRS)	3p/MB

Buddy 899

Buddy 899 Plan

Monthly Rental & Upfront Charges
Security Deposit (Refundable)	Rs 1,000
Monthly Rental	Rs 899
Free Benefits
Local & STD Voice Calls	899 mins
SMS ( Local + STD)	500
Data Usage ( Home + Roaming)	60 GB*
Call Charges - Voice & Video
Local
CUG	Free
to Trump/Dolphin/ Garuda	20 p/min
MTNL Fixed Landline	20 p/min
to Other Mobile ( GSM & CDMA Networks)	20 p/min
to Other Operator Fixed Landline	20 p/min
STD
MTNL Delhi	40 p/min
Maharashtra & Goa - BSNL Network
Maharashtra & Goa - Other Network
Rest of India
SMS Charges
Local	Rs. 0.50
National	Rs 1.00
International	Rs 5.00
Data Charges
Local & National Roaming (3G & GPRS)	3p/MB

CUG benefit is available in MTNL Mumbai N/w only
Free voice call benefits will be available from Home N/w only.
Any single individual retail customer can book dolphin Buddy 899 (However this plan will act like a normal plan, without CUG Benefits).
For availing of CUG benefits, the minimum number of connections required to book is 3.

Plan D

Dolphin Plan D

Monthly Rental & Upfront Charges
Security Deposit (Refundable)	Rs 1,000
Monthly Rental	Rs 1,000
Free Benefits
Local Voice Calls	On-net Calls Free + 700 mins (Local off-net + STD)
STD Voice Call	On-net Calls Free + 700 mins (Local off-net + STD)
SMS ( Local + STD)	700
Data Usage ( Home + Roaming)	90 GB*
Call Charges - Voice & Video
Local
to Trump/Dolphin/ Garuda	Free
MTNL Fixed Landline	Free
to Other Mobile ( GSM & CDMA Networks)	30 p/min
to Other Operator Fixed Landline	30 p/min
STD
MTNL Delhi	Free
Maharashtra & Goa - BSNL Network	30 p/min
Maharashtra & Goa - Other Network	50 p/min
Rest of India	50 p/min
SMS Charges
Local	Rs. 0.50
National	Rs 1.00
International	Rs 5.00
Data Charges
Local & National Roaming (3G & GPRS)	3p/MB

* Revised free data benefits applicable w.e.f. 01/04/2019

General Instructions

1	Security Deposit for new customers (Refundable): Monthly Rental up to Rs. 500 - Rs. 500/- Monthly Rental for more than Rs. 500 - Rs. 1,000/-
2	Security Deposit: Local: Nil, STD & National Roaming: Nil, ISD: Rs 2000, and International Roaming: Rs 3000
3	Incoming calls are free in a home network & while roaming in BSNL Maharashtra & Goa and MTNL Delhi n/w.
4	Free Benefits (Voice & SMS) will be available from Home Network only, while Data will be available in both the Home & National network. The data usage is inclusive of both upload and download data.
5	Lifetime Validity is valid until 05-04-2019. Validity beyond that will be subject to renewal of the license. Minimum usage of Rs. 100/-is necessary at least once in six months for Jeevansathi customers.
6	Goods & Service Tax (GST) Extra As Applicable.
7	Dial 1503(toll-free) /9869012345 for any assistance.
8	Black Out Day Information: MTNL Black out Days are like other normal days. Customers availing SMS packs will continue to avail of the benefits of their respective packs. No extra charges will be levied on Free SMS these days. For Details Please Click Here
9	For Financial implication of Dolphin Mobile Services Click Here
10	For Postpaid Tariff Plan details in TRAI Format Click Here
11	For more than 3000 SMS per SIM per month, SMS charges will be levied for Dolphin customers as Local SMS: 50p, National: Rs 1 & ISD: Rs 5.
12	New customers booking new connections at other than MTNL CSCs (e.g. distributors, retailers, etc.) must dial 1503 within 30 days of SIM activation for tele-verification. This step is mandatory to avoid the permanent disconnection of your new connection.
13	The minimum download speed for 2G is 20 Kbps while for 3G it’s 256 Kbps subject to various factors such as the number of subscribers browsing the data services, low coverage area, location of the customer, peak/off time, kind of device is being used, type of application consuming data, website behavior, and other external factors.
14	Special offer: Free call forwarding from MTNL Postpaid mobile numbers to MTNL Mumbai Landline. Call forwarding from MTNL Prepaid mobile numbers to MTNL Mumbai Landline is charged @Re. 0.10/min. Limited period offer.
15	To activate DATA Service (including DATA PACKs), send SMS START to 1925. To deactivate, send SMS STOP to 1925 or Call 1925.
16	Any Voluntary Deposit / Excess amount remitted by the customer will be treated as a refundable/adjustable security deposit, which shall be adjusted against future bills and the same will not carry any interest.

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