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Last updated on 13th September 2021


 

Unsolicited Commercial Communication / Do Not Disturb

 

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Complaint registration for Unsolicited Commercial Communication (UCC)

We at MTNL value your privacy, taking great care while sending any Commercial Communication to you. Now you have the option of receiving the commercial communication as per your choice, avoiding unwanted telemarketing calls and SMS by registering UCC complaints.

 

Registration of UCC Complaints

UCC Complaint registration through Web Portal Click here, to register a UCC complaint through Web Portal
UCC Complaint registration through SMS To register UCC complaint send SMS in the below format on Toll-Free number 1909.

UCC, XXXXXXXXXX, dd/mm/yy

(Note: Where XXXXXXXXXX – is the telephone number or header of the SMS, as the case may be, from which the unsolicited commercial communication has originated.)
UCC Complaint registration through Voice Call To register a UCC complaint, Dial the Toll-Free Number 1909

Please note:
  • The complaint has to be registered from the telephone number on which unsolicited commercial communication has been received
  • Your complaint must be made within three days of receipt of the unsolicited commercial communication