Process for Balance Transfer

Just follow the these simple steps to transfer prepaid balance

• Generate four digit secret transfer key via call center number 1503 ( toll free)
• Now Dial:*450#Transfer key*Transfer amount in Rs.*Receiver’s Mobile Number#
• Both donor and receiver will receive SMS on successful balance transfer.

Example: Suppose you want to transfer Rs. 25 to another MTNL prepaid mobile number and your four digit secret number is 1234 then you will dial *450#1234*25*9869XXXXXX#

Processing fee for Balance Transfer

Following processing fee will be charged to the donor for each prepaid balance transfer.

Example : If you want to transfer Rs 25 to another MTNL prepaid mobile number then Rs 25 + processing fee will be deducted from your prepaid balance.

Terms & Conditions

• You can transfer any amount between Rs 5 to Rs 50. Cumulative amount transfer by donor in a single day is limited to Rs 50
• Balance transfer facility is applicable amongst MTNL Prepaid subscribers only.
• Both donor and the receiver should be active on MTNL Mumbai network.
• Donor must have sufficient balance to transfer prepaid balance.
• There is no restriction on the number of transactions to multiple numbers subject to maximum cumulative amount transfer to Rs 50.
• Balance transfer amount should be in whole digits only.
• You can change the secret transfer key from the call center.