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Last updated on 9th November 2022


Postpaid Roaming

Maharashtra & Goa

Call Charges  
Incoming  
on  BSNL Network of Maharashtra& Goa Free
   
Outgoing  
to local BSNL (Maharastra & Goa) Rs. 0.80/ min
to other local networks (Maharashtra & Goa) Rs. 0.80/ min
to MTNL Mumbai Network Rs. 0.80/ min
to other networks of Mumbai Rs 1.15 / min
STD calls Rs 1.15 / min
   
SMS  
Local Rs. 0.25
National Rs. 0.25
International Rs. 5.01
   
Data Charges  
GPRS data charges 3p/MB
3G  data charges 3p/MB

Rest of India

Call Charges  
Incoming  Free
   
Outgoing  
to local networks Re 0.80 /min
STD calls Rs 1.15 / min
   
SMS  
Local Rs 0.25
National Re 0.25
International Rs 5.00
   
Data Charges  
GPRS data charges 3p/MB
3G data charges 3p/MB

International Roaming

Activation of international Roaming

The customer will have to get in touch with a nearby CSC and pay a security deposit for activation of the international roaming facility

International Roaming Tariff:

The applicable charges are variable and dependent on foreign operators. For an updated detailed tariff of operators in various countries, we request you to contact our call center on 1503 (or +919869012345)

Usage Charging

Voice/SMS

 

All voice calls viz. incoming and outgoing (including calls to MTNL Customer Care) are chargeable while you are overseas. The call charges are completely operator-dependent and are in general charged for a 60-second pulse. The SMS is charged for 160 characters per outgoing SMS (For example, in the case of an SMS of 170 characters, it will be treated as 2 SMS).

GPRS/Data

 

The charges for GPRS/Data usages are calculated in terms of the volume of data sent or received. As with the Voice / SMS, charges here are variable and completely dependent on foreign operators. Also, note that your local plans for GPRS/

Blackberry is not valid overseas and all data usages are charges at the visited operator rates.

Blackberry Usage

 

When roaming abroad, receiving and sending emails adds to the data usage and is charged accordingly.

Note : Our international roaming partner M/S AT&T has stopped the 3G services in phased manner in USA. Customers are likely to be get affected while roaming there.

Refer to Annexure-A for the list of International Roaming Partners. 

Refer to Annexure-B for International Roaming Charges.

 

Last Updated on 3rd August 2022


MTNL 3G DATACARD


The ultimate super-fast experience is here. Now gain access to the world of the Internet with our state of art 3G network. Now do it all on the move with extraordinary internet speeds-from downloading games, music, and movies to browsing your favorite social networking sites 


 


 

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3G Datacard

The ultimate super-fast experience is here. Now gain access to the world of the Internet with our state of art 3G network. Now do it all on the move-from games, music, and movies to education, shopping, and much more.

Speed: 3G HSDPA speed by default to all MTNL Trump and Dolphin Customers.

Plug & Play: Simply plug the USB modem into your computer and access the Internet with broadband speeds on the move.

Internet Anytime Anywhere: Now access the Internet with super-fast speeds anytime and anywhere according to your convenience.

MTNL Teracom 3G Data Card

Prepaid Offer

MRP (inclusive of taxes)

Rs 499
Speed up to 3.6 Mbps
Free Data Usage 10 GB for 90 days
Data Charges (Local & National Roaming) 3p/MB
Call Charges  -
MTNL (Mumbai + Delhi) 1paisa/ second
Other Local & STD 1paisa/second
SMS  Local:50p,National:Re 1.00, International:Rs5
  • Activate the HSDPA SIM provided with the 3G data card by making a call to any number.
  • Recharge with any of the 3G Prepaid Data Packs for your data needs.
  • Data charges of 3p/MB will be deducted after the free data usage from your main account.
  • Unused data will not be carried forward after the validity period. The data usage is inclusive of both upload and download data.

 

Postpaid Offer

MRP (inclusive of taxes)

Rs 1199
Speed up to 3.6 Mbps
Activation Charges Rs 250 + GST
Monthly Rental (Voice) Nil
Monthly Rental (Data) As per opted 3G Postpaid Data Plan. 
Data Charges(local & national roaming) 3p/MB
  • Data charges will be applicable in local and roaming after the free data usage of your 3G postpaid plan. The data usage is inclusive of both upload and download data.

 

How to Configure the MTNL 3G Data Card

  • Insert the activated HSDPA SIM  Card in the SIM slot of the Data Card.
  • Insert the Data Card into the USB port of your PC/Laptop.
  • New hardware will be detected and data card software installed automatically.
  • After the software is installed, the MTNL 3G modem icon will be displayed on the desktop and the user graphic interface appears.
  • Create a new APN setting:
    Click on 'connection
    Click on 'Add
    Enter the Following Data 
    Profile Name:  MTNL
    Number: *99#
    User Name:
    Password:
    APN: mtnl.net
  • Click on 'Apply
  • Click on 'OK' to save the setting
  • Select the new profile name e.g. MTNL
  • Click on 'OK' to save the setting
  • Click on the internet: click on connect 

MTNL 3G Data Card ManualClick here to download the manual.

Click here to Download Data Card Set-Up Procedure for Windows 8

3G Prepaid Data Packs

3G STV   

Prepaid STV / Voucher MRP
(Rs)
Free Data Usage
(Home + National Roaming)
Tariff Validity
(Days/Month)
SMS
Benefits 
Voice
Benefits *
Combo STV 102 
102/- N/A 22 Days 99  Unlimited Free in
All India Network
(Home+Roaming)
Combo STV 153 153/- 1 GB per Day 30 Days 100 per Day
Combo STV 175 * 175/- 1 GB per Day 1 Month 100 per Day
Combo STV 298  298/- 1 GB per Day 56 Days 100 per Day
Combo STV 485  485/- 1.5 GB per Day 90 Days 100 per Day
PV 1999  1,999/- 600 GB 365 Days  100 per Day
* New Tariff Voucher w.e.f. 03/08/2022
  • * All other special numbers(e.g.139) will be charged as per the tariff.
  • Available in E-recharge, Online Recharge, and SMS recharge (by sending SMS 'SUB RCH‹Denomination of pack›' to 444)
  • ^ The benefit of free calling & SMS will be available from the home network and from MTNL Delhi n/w; during roaming other than MTNL Delhi, standard roaming charges will be applicable.
  • The benefits of free data usage will be available in the home and national roaming. The data usage is inclusive of both upload and download data. After consumption of free data usage, standard charges @3p/MB will be applicable.
  • To stop data charging from the main a/c balance, send SMS "SUB DATASTOP" to 444.
  • To start data charging from the main a/c balance, send SMS "SUB DATASTART" to 444.

To activate DATA Service (including  DATA PACKs), send SMS START to 1925. To deactivate, send SMS STOP to 1925 or Call 1925.


3G Data STV

3G Data PacksMRP (`)Free Data
(Home + National
Roaming)
ValiditySMS Based Activation
3G 16*  16 2 GB 1 day Send SMS 'SUB RCH16' to 444
3G 56*  56 10 GB 10 days Send SMS 'SUB RCH56' to 444
3G 99** 99 15 GB 30 days Send SMS 'SUB RCH99' to 444
3G 198* 
198 2 GB / Day 50 days Send SMS 'SUB RCH198' to 444
Data STV 1498  1498 2 GB / Day 365 days  Send SMS 'SUB RCH1498' to 444
* New Data Vouchers launched w.e.f. 25/02/2022 | ** Revised validity w.e.f. 30/03/2022
  • * Available in E-recharge and Online Recharge only.
  • The benefit of free data usage is available in Home and National roaming. After consumption of free data usage, standard charges @3p/MB will be applicable.
  • The minimum download speed for 2G is 20 Kbps while for 3G it's 256 Kbps subject to various factors such as the number of subscribers browsing the data services, low coverage area, location of the customer, peak/off time, kind of device is being used, type of application consuming data, website behavior, and other external factors.
  • Unused data will not be carried forward after the expiry of validity.


SMS-based Activation: The amount will be deducted from the existing balance of the main account.

Write "SUB RCHxx" in the Message Box of your mobile and send it to 444 (where 'xx' will be the Denomination of pack.)

For Example:

  • To subscribe to 3G Data Pack 99, send SMS "SUB RCH99" to 444.
  • To subscribe to STV 153, send SMS "SUB RCH153" to 444.

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3G Postpaid Data Plans

3G Postpaid Data Plans

Postpaid 3G
Data Plans
3G 99 3G 1523G 2993G 450 3G 750 3G 999 3G 17113G 2700
Fixed Monthly
Charges(Rs.)
99 152 299 450 750 999 1711 2700
Free Data Usage
per month
1.5 GB
5 GB*
3 GB
10 GB*
8 GB
20 GB*
13 GB
30 GB*
25 GB
50 GB*
35 GB
100 GB*
70 GB
200 GB*
120 GB
Unlimited*
Free Local Video
Calls (Own N/W)
Nil Nil Nil 100 min. 150 min.  Nil Nil Nil
  • The benefit of free data usage is available in home & national roaming. The data usage is inclusive of both upload and download data.
  • The minimum download speed for 2G is 20 Kbps while for 3G it's 256 Kbps subject to various factors such as the number of subscribers browsing the data services, low coverage area, location of the customer, peak/off time, kind of device is being used, type of application consuming data, website behavior, and other external factors.
  • Select any 3G Postpaid Data Plan after taking an existing postpaid voice plan.
  • Data charge of 3p/MB applicable after free data usage in the home and national roaming networks.

Roaming Rates

National Roaming Charges (Prepaid & Postpaid)

Voice Call/SMS Charges As per the opted plan
Video Call Charges  
Incoming Rs 1.80/min
Outgoing Rs 3.00/min
STD Rs 4/min
   
Data Charges 3p/MB

To activate DATA Service (including  DATA PACKs), send SMS START to 1925. To deactivate, send SMS STOP to 1925 or Call 1925.

 

Last Updated on 30th September 2023

Prepaid Plans  

FTU 91

SIM 10 + FTU 91

SIM MRP: ` 10  Talktime: Nil Validity: 180 days*

Key Features

  • The group calls at 1p/12sec to up to nine other local Trump/Dolphin numbers (Minimum Group size: 2)
  • Attractive call charges and data charges
  • Free 3G activation

 
Free Benefits

  • Data Usage : 3GB 3G data/month for 3 months 


First Top Up

  • MRP: ` 91
  • Talktime: ` 90
  • Validity: 180 days*
  • Pulse: Per Second
  • Activate the SIM 10 by directly recharging with FRC91
 

 

My Group

  • Monthly Service Charges: ` 20
  • Call Charges within a group: 1p/12sec
  • SMS (to group) : 10 p/SMS
  • Group size: Up to 9 other Local Dolphin/Trump numbers
  • Charges for number change: ` 1/- per number

Call Charges (Voice & Video)

  • Local & STD : 1p/2sec*

SMS Charges 

  • Local: 50p
  • National: ` 1
  • International: ` 5

Mobile Internet Charges : 3p/MB (Local & National Roaming)


 

Note:

  • Free call forwarding from MTNL Postpaid mobile numbers to MTNL Mumbai Landline. Call forwarding from MTNL Prepaid mobile numbers to MTNL Mumbai Landline is charged @ 0.10/min. 
  • Lifetime Validity is valid until 05-04-2019. Validity beyond that will be subject to the renewal of a license. Minimum recharge of ` 150/-is necessary at least once in six months for Lifetime customers.
  • The minimum download speed for 2G is 20 Kbps while for 3G it's 256 Kbps subject to various factors such as the number of subscribers browsing the data services, low coverage area, location of the customer, peak/off time, kind of device is being used, type of application consuming data, website behavior, and other external factors.
  • Black Out Day Information: MTNL Black out Days are like other normal days. Customers availing of SMS packs will continue to avail the benefits of their respective packs. No extra charges will be levied on Free SMS on these days. For details please click here
  • New customers booking new connections at other than MTNL CSCs (e.g. distributors, retailers, etc.) must dial 1503 within 30 days of SIM activation for tele-verification. This step is mandatory to avoid the permanent disconnection of your new connection.
  • For Lifetime Customers, minimum recharge of ` 150/- is mandatory once in 180 days to enjoy lifetime validity benefit and to avoid disconnection.
  • Non-Life time Customers may extend SIM validity (before the expiry of SIM validity) by recharging with any plan coupon or STV  to avoid disconnection
  • For Prepaid Tariff Plan details in TRAI format please click here.
  • Micro & Nano SIM card is available at all MTNL CSCs

 

Mobile Internet (GPRS)

Features of MTNL GPRS

  • Now get internet on your mobile with MTNL GPRS. Surf, email, chat or browse your favorite websites on the move with MTNL Mobile Internet.  
  • Access internet on your desktop/laptop using your mobile with MTNL Mobile Internet.
  • Download wallpaper, animation, polytunes, mobile applications and perform host of activities on MTNL wap site www.wap.mtnlmumbai.in

How to Activate MTNL GPRS?

  • All MTNL Prepaid customers have preactivated 3G/GPRS. 
  • MTNL Postpaid customers can avail this facility by dialing 1503 (toll-free) or visiting MTNL customer care center or sending SMS GPRS to 555 (toll-free)
  • For any assistance please dial 1503 (toll-free) from your mobile.
Click here to receive GPRS settings from MTNL website.
GPRS Postpaid Tariff
Pay Per Use 3p 1p* /10KB (Local & Roaming)
GPRS Plan 120 Monthly Fixed Charges: Rs 120 Free data usage: 1GB
GPRS Plan 199 Monthly Fixed Charges: Rs. 199 Free data usage: 3GB
  • Data Charges of 1p/10KB applicable after free data usage. (* Revised data charges valid from 01/10/2017.)
  • The benefit of free data usage is available in Home and National roaming
  • Select BSNL network while roaming outside the home network.
  • The minimum download speed for 2G is 20 Kbps while for 3G it’s 256 Kbps subject to various factors such as number of subscribers browsing the data services, low coverage area, location of the customer, peak/off time, kind of device is being used, type of application consuming data, website behavior and other external factors.
  • Charges exclusive of taxes.

GPRS Settings

You can get GPRS Settings for your mobile from MTNL website or Call center. Alternatively, you can manually perform these settings on your mobile.

Click here to receive GPRS settings from MTNL website.

Manual Settings for mobile
Connection Name MTNL GPRS
Data Bearer Packet Data
Access Point Name(APN)  mtnl.net
User Name leave blank
Password leave blank
Authentication Normal
Home Page http://wap.mtnl.in
Proxy Yes
Proxy Server Address 10.10.10.10
Port 9401
  • If you are not using Mobile tv then proxy may be left blank.
  • For higher-end smartphones proxy may be left blank.
  • After saving the settings, the mobile handset may be switched OFF and then ON, for the settings to take effect.

Connect Internet on your PC using Mobile via USB Data Cable/Bluetooth

  • You can connect your PC using your mobile with MTNL GPRS / 3G. This can be done either connecting your laptop with mobile using a USB Data Cable or via Bluetooth. For Bluetooth connectivity, both your laptop and mobile should have Bluetooth.
  • Your mobile connection should have GPRS / 3G facility activated.
  • Your mobile should be GPRS / 3G compatible.
  • For Bluetooth connectivity, both your laptop and mobile should have Bluetooth.

Connecting PC with mobile using USB Data Cable

Installing your Mobile as modem on your PC

  • Install the driver software for your mobile on your desktop/laptop. Do not connect your mobile at this point. Once the driver software is installed, plug in the USB cable with your mobile turned on. Now you can see that your system says " found new hardware, install in progress". your computer will find the necessary modem drivers from CD and install it in your system. Wait until your computer says "the hardware is ready to use".
  • Now go to Start >Settings>Control Panel>Phones& modems
  • Select ‘Modem’ tab on Phone and Modem Window.
  • Select the installed modem and click on Properties.
  • Select ‘Advanced’ tab and type the given text according to your connection type under extra initialization commands.
              at+cgdcont=1,"ip","mtnl.net"          
  • Now Click Ok. Your mobile is successfully installed as modem
  • Now create a new dial-up connection to access internet.

Setting up a Dial Connection

  • Go to Control Panel> Network Connections
  • Click on ‘Create new Connection’
  • Click Next on New Connection Wizerd
  • Select ‘Connect to Internet’ option and click Next button
  • Now select Set up my connection manually & press next
  • select connect using dial-up connection and click next
  • Now choose your modem which you have configured press next
  • Enter ISP name as MTNL_GPRS & click Next
  • Leave user name and password blank and press Next
  • Enter *99# in the phone number field& press next
  • Now check the create a short-cut on desktop , click finish
Connecting PC wih mobile via Bluetooth
  • Switch on the Bluetooth on your PC and Mobile.
  • Go to Bluetooth Wizard on your PC.
  • Pair your PC with mobile via Bluetooth.
  • Once paired you will get a dial up connection window
  • Insert *99# in the dial number field.
  • Leave username and password blank.
  • Click on Dial button for internet access.
 

 

 

 

 

 

 

Last Updated on 30th September 2023


GSM Prepaid

Top-Up Vouchers


Top-Up Vouchers

NameMRP
(Rs.)
Talktime
(Rs)
Processing Fee
(Rs)
Basic Price
(Rs)
GST
(Rs)
Top Up 10 10/- 7.47/- 1.00/- 8.47/- 1.53/-
Top Up 50 50/- 39/- 3.37/- 42.37/- 7.63/-
Top Up 100
100/- 81/- 3.75/- 84.75/- 15.25/-
Top Up 200* 200/- 190/- 0.00 169.49/- 30.51/-
Top Up 300 300/- 295/- 0.00 254.24/- 45.76/-
Top Up 500
500/- 500/- 0.00 423.73/- 76.27/-
Top Up 750
750/- 750/- 0.00 635.59/- 114.41/-
Top Up 1000* 1,000/- 1,010/- 0.00 847.46/- 152.54/-
Top Up 2200
2,200/- 2,250/- 0.00 1,864.41/- 335.59/-
* Available in E-Recharge and Online Recharge only  

 

Special Tariff Vouchers

Special Tariff Vouchers

Special STVs

STVMRP
(Rs)
BenefitsValidity
(Days/Month)
SMS Based
Activation
Combo STV 102  102/-
  • Unlimited Free in All India Network (Home+Roaming) *
  • 99 SMS
22 Days Send SMS 'SUB RCH102' to 444
Combo STV 153 153/-
  • 1 GB per Day
  • Unlimited Free in All India Network (Home+Roaming) *
  • 100 SMS per Day
30 Days Send SMS 'SUB  RCH153' to 444
Combo STV 175* 175/-
  • 1 GB per Day
  • Unlimited Free in All India Network (Home+Roaming) *
  • 100 SMS per Day
1 Month Send SMS 'SUB  RCH153' to 444
Combo STV 298  298/-
  • 1 GB per Day
  • Unlimited Free in All India Network (Home+Roaming) *
  • 100 SMS per Day
56 Days Send SMS 'SUB  RCH298' to 444
Combo STV 485  485/-
  • 1.5 GB per Day
  • Unlimited Free in All India Network (Home+Roaming) *
  • 100 SMS per Day
90 Days Send SMS 'SUB RCH485' to 444
PV 1999  1,999/-
  • 600 GB
  • Unlimited Free in All India Network (Home+Roaming) *
  • 100 SMS per Day
365 Days Send SMS 'SUB  RCH1999' to 444
* New Tariff Voucher w.e.f. 03/08/2022

Plan Vouchers

 

STVMRP
(Rs)
BenefitsValidity
(Days/Month)
Plan Voucher 89 89/-
  • Calls(Voice & Video) Mobile(Local+STD) : 1p/sec Landline
  • Calls(Local+STD) : MTNL N/w– 1p/sec; Other N/w: 2p/sec
30 Days
Plan Voucher 93 93/-  Calls(Voice & Video) : Local : 35p/min | STD : 40 p/min 1 Month

  • The minimum download speed for 2G is 20 Kbps while for 3G it's 256 Kbps subject to various factors such as the number of subscribers browsing the data services, low coverage area, location of the customer, peak/off time, kind of device is being used, type of application consuming data, website behavior, and other external factors.
  • Tariff as mentioned above in the STVs shall be applicable until the tariff validity expires or recharging of another STV whichever is earlier. Hence, caution is exercised while recharging with STV.
  • The temporary tariff will be applicable as per the last plan/STV voucher activated by the customer. The customer will cease to enjoy any previously activated temporary plans. After the expiry of the active temporary plan, the customer will be reverted back to the base tariff.
  • Available in E-Recharge, Web Recharge & SMS Recharge. To activate, send SMS 'SUB RCH<denomination value>' (e.g.'SUB RCH71') to 444.

SMS Packs

STVMRP
(RS)
BenefitsValidity
(Days/Month)
SMS Based Activation*
SMS Packs 97/- Free 1350 SMS (Local & National) 1 Month Send SMS 'SUB  RCH97' to 444
 
 
  • * All other special numbers(e.g.139) will be charged as per the tariff.
  • The benefit of free calling & SMS will be available from the home network and from MTNL Delhi n/w; during roaming other than MTNL Delhi, standard roaming charges will be applicable. The customer will be charged an additional Rs 2/- as a plan activation fee.
  • Available in E-Recharge & Web Recharge only.
  • The benefits of free data usage will be available in the home and national roaming. The data usage is inclusive of both upload and download data. After consumption of free data usage, standard charges @3p/MB will be applicable.
  • Up to 100 SMS per SIM per day, SMS charges will be as per the existing plan. For more than 100 SMS per SIM, SMS charges will be levied for Trump customers as Local SMS: 50p, National: Rs 1 & ISD: Rs 5.
  • All call charges are applicable from the home network only. Roaming charges apply when roaming outside the home network.




  • The minimum download speed for 2G is 20 Kbps while for 3G it's 256 Kbps subject to various factors such as the number of subscribers browsing the data services, low coverage area, location of the customer, peak/off time, kind of device is being used, type of application consuming data, website behavior, and other external factors. 

Black Out Day Information : MTNL Blackout Days are like other normal days. Customers availing of SMS packs will continue to avail the benefits of their respective packs. No extra charges will be levied on Free SMS these days. For details please click here


MTNL GPRS Settings

Recharge process for Prepaid Mobile

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  1. Follow any of these steps to recharge your mobile with Paper Coupon -

    • Dial *444*16-digit-PIN# from Prepaid Mobile Number on which recharge is to be done.
      -or-
    • Dial 444 from Prepaid Mobile Number on which recharge to be done and follow the IVR instructions
      -or-
    • Write "SCR 16-digit-PIN" in a write message box and send it to 444
      -or-
    • Visit MTNL, Mumbai website Prepaid SelfCare Webpage

  2. To recharge from the existing balance in the customer's mobile account(STV/Data/Validity Coupon) -

    • Dial *444# from the Prepaid Mobile Number on which recharge is to be done. Select menu option 4, then sub-option 1, and follow the instructions.
      -or-
    • Write "SUB RCHxx" in a message box and send it to 444 (where xx will be the denomination of the pack)
      e.g. To subscribe to 3G Data pack 99, send SMS “SUB RCH99” to 444 / To subscribe to STV 153, send SMS “SUB RCH153” to 444
      -or-
    • Visit MTNL, Mumbai website Prepaid SelfCare Webpage

  3. To know current STV and freebies available in the account -

    • Dial *444# from the Prepaid Mobile Number on which recharge is to be done. Select menu option 4, then sub-option 2, and follow the instructions.
      -or-
    • Write "STVINFO" in a write message box and send to 444 [For all feature available through SMS, may write "HELP" in a write message box and send to 444]
      -or-
    • Visit MTNL, Mumbai website Prepaid SelfCare Webpage


Checking your balance of Prepaid Mobile

Follow any of these steps to know the balance of your mobile

 

  1. Dial 444 from the mobile and follow the instructions.

  2. Dial *444# from your mobile and select Menu option 1 or Dial *444#1#

  3. Visit MTNL, Mumbai website Prepaid SelfCare Webpage

For Prepaid Tariff Plan details in TRAI Format, please Click here