Universal Access Number (UAN)
The UAN service allows a subscriber to publish a national number and have the incoming calls routed to different destinations based on various criteria such as the geographical location of the caller, the time, the day or the date on which the call is made.
Service Features
Core Features
- One Number
Optional Features
- Call forwarding on busy no Answer
- Call Logging
- Origin Dependent Routing
- Origination call screening
- Time Dependent Routing
Access Procedure
Dialing Plan : 190122 YYYY
Access Code : 1901 , UAN Number : YYYY ( 4 digits)
Tariff
| Sl.No | Particulars | UAN Full Charge |
|---|---|---|
| 1 | Processing Charges /Registration charges for Service (Non refundable) | Rs.1000/- |
| 2 |
Security Deposit (Refundable) |
Rs.6000/- (Two month rent deposit) |
| 3 | Fixed Monthly Charges for service | Rs.3000/- |
| 4 | Principal destination number |
MTNL Mumbai area (any operator) |
| 5 | Call Charges Payable by |
Calling Party Charges payable as Below |
| a) From MTNL N/w | 1) Rs. As per plan/30 sec pulse from MTNL LL. 2) Rs.2/- per 60 sec for Dolphin subscriber | |
| b) From other operators including BSNL N/w | Rate chargeable by the concerned telecom operator is applicable | |
| 6 | Discount | NIL |
| 7 | IN Number | 1860-222-2<9 |
| 8 | Modification in service | Rs.100/- |
| 9 | Detailed Billing ( only soft copy) | Rs.100/- |
Premium Charges
| 1860 222 YYYY ( like 4444, 5555, 6666) | Rs.100000/- |
| 1860 222 AABB (like 2244, 3355, 4466) | Rs. 50000/- |
| 1860 222 ABCD OR ABAB (like 1234, 2020) | Rs. 25000/- |
Call terminating on UAN subscriber's lines is charged to the calling party.
How to Subscribe
Contact No. : 22634045
Assistance General Manager (PR - LC): Contact No. 22634045
Public Relation Officer (LC): Contact No. 22616411
Address:
AGM (PR) LC unit,
Gr. Flr. Fountain -1 Telecom Building,
Near VSNL(TATA Tele Comm),
Fountain, Mumbai.
Technical assistance
Sub Divisional Engineer: 1860-222-6789/ 24327002 / 24382486
For complaints dial Toll Free No. : 1800221500